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& Councillors

Councillors, take ownership of your ward on Mobilitate and become accessible to your constituents. Contact us at

Citizens, work with your councillors to improve your ward.
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Municipality Structures

Municipalities are organs of State that consist of the political Structures and administration of the municipality and the community within (residents inhabiting) the municipal area.
Illustration of the governance and accountability relationships within a municipality.

National Service Delivery Scorecard

    Issues   Ideas
Municipalities   Issues Fixed %   Ideas Implemented %
City of Johannesburg Metropolitan Municipality 5070 1903 37.53%   102 8 7.84%
City of Tshwane Metropolitan Municipality 3987 2689 67.44%   294 36 12.24%
City of Cape Town Metropolitan Municipality 1122 795 70.86%   58 23 39.66%
Ekurhuleni Metropolitan Municipality 564 281 49.82%   29 3 10.34%
Ethekwini Metropolitan Municipality 254 212 83.46%   11 3 27.27%
Mangaung Metropolitan Municipality 101 55 54.46%   8 0 0%
Buffalo City Metropolitan Municipality 30 18 60%   5 2 40%
Nelson Mandela Bay Metropolitan Municipality 28 12 42.86%   4 1 25%
Local Municipalities 1706 793 46.48%   55 7 12.73%

The Role of the Ward Councillor

Ward councillors play a central role in the communication process between the communities they represent and the Council, reporting back regularly through ward meetings and assisting the community in identifying needs and priority areas of development, which feeds into the municipality's planning processes.

A ward councillor is directly elected to represent and serve the people in a specific ward. There are usually between 3 000 and 20 000 voters in a ward. The ward councillor should make sure that the interests of the people in the ward are represented as properly as possible.

The ward councillor should be in touch with the issues in the area, understand the key problems and monitor development and service delivery. In committees, caucus and council meetings, the ward councillor should act as a spokesperson for the people in the ward.

The ward councillor is the direct link between the council and the voters. He/she makes sure that voters are consulted and kept informed about council decisions, development and budget plans that affect them.

People can also bring their problems to the ward councillor and he/she should deal with these in an appropriate way, for example, by taking up matters with council officials. The ward councillor is assisted by the ward committee.

The Role of the Proportional Councillor

The proportional representation system also allows parties that are relatively popular, but not strong enough to win ward seats, to take part in local government. This inclusive approach contributes to stability in communities, as all parties with a decent support base are drawn into running the local councils.

The PR councillor is allocated to a ward and provides support to the ward councillor in things that relate to the ward or the ward committee:

  • The PR councillor can handle queries and complaints in consultation with the ward councillor
  • The PR councillor should attend ward committee meetings, constituency meetings and special meetings
  • The PR councillor can assist with resolving disputes and making referrals
  • The PR councillor can help with the implementation of projects
  • The PR councillor supports the ward councillor, but does not replace the ward councillor
  • A ward councillor can also delegate the PR councillor to be Chair in the absence of the ward councillor